Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit and make use of our site, sign-up for newsletters, email updates, event invitations and other marketing activities in our shop or online. By visiting our shop or our website (also referred to as "site") you are accepting and consenting to the practices described in this Privacy Policy.

W/17 Home is the controller responsible for your personal data in this Privacy Policy. Our registered office is Warehouse 17, La Fuerza Compound, 2241 Chino Roces Ave., Makati City, Philippines. If you have any questions regarding this Privacy Policy, the use of your personal information, or your dealing with our website, you can contact us at

Personal information we collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what website or search terms referred you to the website, and information about how you interact with our website. We refer to this automatically collected information as "Device Information".

When you make a purchase, we automatically collect certain personal information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this automatically collected information as "Order Information".

When we talk about "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information.

By disclosing your Personal Information to us using this website, or over the telephone, or in person, you consent to the collection, storage, and processing of your personal information by us in the manner set out in this Privacy Policy.

Personal information we use and process

We use the Device Information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our website.

We use the Order Information that we collect generally to process orders from you for goods and services and to provide updates on shipping, to deal with any inquiries we receive from you, to maintain our own accounts and records and to analyze sales to help us understand our business, to comply with legal or regulatory obligations, and to provide you with information or advertising relating to our products, promotions, activities, events, and news.

Disclosure of your personal information to third parties

We may share your Personal Information with third parties to help us use your Personal Information, as described above.

We may share your Personal Information with selected third parties including suppliers, sub-contractors, and business partners for the performance of any contract we enter into with you or them including payment processing services and delivery and courier company who supply orders.

We may disclose your Personal Information to third parties in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

We may share your Personal Information with applicable laws and regulations; or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of our staff, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

If W/17 Home or substantially all of its assets are acquired by a third party, Personal Information held by it about its customers will be one of the transferred assets.

We use Shopify to power our online store, and Google Analytics to help us understand how our customers use the website. As such, we may share your Device Information with such third parties to assist us in the improvement and optimization of our website.

Retaining your personal information

We will retain your Personal Information for our records unless and until you ask us to delete this information.


We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operations, legal, or regulatory reasons. Please check back frequently to see any updates or changes to our privacy policy. This policy was last updated on July 30, 2020.

Contact us

For more information about our privacy practices, if you have any questions, please contact us by e-mail at